bruce-thomas

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Viewing 15 posts - 91 through 105 (of 121 total)
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  • bruce-thomas
    Participant

      Hi David,
      I would like to talk with you but I cannot find you on the database, can you please call me
      07847928310.
      Many thanks
      Bruce

      in reply to: Humphrey and Gray? #3533
      bruce-thomas
      Participant

        Hi Rob,

        As far as I can see they are in Liquidation so I would not touch them, see this article on the Gazette

        https://www.thegazette.co.uk/notice/2500698

        in reply to: Lettings Fee Ban #3446
        bruce-thomas
        Participant

          Let’s hope that this ban does not affect us and we can carry on as normal

          in reply to: Passport Photographic Evidence #3346
          bruce-thomas
          Participant

            Hi,

            One of my agent clients photographs the tenant’s passport and Visa and on the copy she keeps on file
            she uses a stamp that states
            This is a True Likeness of name of person
            and that I have seen the original documents, she then dates and signs the stamped quotation
            keeping them in the file for that property.
            She complies with and registered member of IPO for Data Protection, this is something you should be aware of
            as you would not be covered under the Data Protection ACT unless you had signed up to it.
            That landlord should also be signed up to Data Protection because they are keeping the tenant’s personal data
            and could be liable for huge fines.
            This is something I would not personally do. If the landlord does not want to use a letting agent
            then they should be responsible for doing everything themselves.
            They are just being cheap.

            in reply to: How Long To Keep Records #3306
            bruce-thomas
            Participant

              I keep all of my word reports in the cloud as you never know how a tenant will stay in a property, paper copies are destroyed as I usually have a scanned
              copy if I need to look back and a scanned copy is deemed to be legal as time and dates can be checked.
              We are required to keep all tax records for 6 years, but lately I have heard from some accountants that HMRC want records from 10 years ago.

              in reply to: AIIC – Strong & stable or on life support #3305
              bruce-thomas
              Participant

                It seems as though there has been some issues within The AIIC, particularly website issues for a while, we may not know what has happened and why.
                We have to be patient while Danny & Emma take over from Helen & Pat and allow a transition period to occur for things to get sorted out.
                Also please be aware that these roles are voluntary and done along side their inventory businesses, so in effect Danny & Emma and others are
                running two businesses which is very time consuming, and I am guessing that a lot of AIIC tasks are being done after hours and on weekends.

                in reply to: So long and thanks for all the fish #3250
                bruce-thomas
                Participant

                  Thanks very much to Pat and also to Helen for all of your efforts while in charge of the AIIC. We will miss you.
                  Good luck with your future endeavours.

                  in reply to: AIIC – Strong & stable or on life support #3243
                  bruce-thomas
                  Participant

                    Sorry who are Danny Zane & Emma Glencross?

                    in reply to: How much for PI and PL #3211
                    bruce-thomas
                    Participant

                      If you want a good quote for your insurance needs then call:

                      Chris Potts
                      A-Plan Insurance | Horsham
                      3-5 Worthing Road, Horsham RH12 1SQ
                      t:01403 214800
                      e: chris.potts@aplan.co.uk
                      w: http://www.aplan.co.uk

                      They are brokers for Hiscox

                      in reply to: Smoke alarm testing #3209
                      bruce-thomas
                      Participant

                        I have the standard disclaimer in my inventories that states the following:

                        If smoke alarms and carbon monoxide detectors are to be tested at the time of check in by the Inventory Clerk this test will be for POWER ONLY. The test button will be pressed until a sound is emitted. This information will be recorded on the inventory document which will be signed by the tenant if present. This test does not certify that the alarm is in full or proper working order and that it will be working during the tenancy should any problem occur. The inventory clerk will not be held liable for any damage or malfunction occurring during the testing process. The client will be informed of any alarms tested that appear to be without power. If we are not asked to carry out a check in, it will then fall to the agent or landlord to test these alarms since we will not be present on the tenancy start date.
                        This has come from AIIC Council

                        in reply to: Bank Holidays #3195
                        bruce-thomas
                        Participant

                          I have only worked one Bank Holiday since I have been in business, the agent actually had booked a check out and a check in for the same day
                          I emailed him and said that it was a Bank Holiday and that I was closed, we could not rearrange it for the next day as the both old and new tenants
                          had booked removal companies, I charged each of them and extra £50 and said I would not do either job until I was paid in advance, it was cheaper for them to pay me
                          the extra money than to change their dates.
                          We are available between Xmas and New Year but rarely have work.

                          in reply to: Transcription that adds pictures #3114
                          bruce-thomas
                          Participant

                            Hi Steph,

                            I also use RND Softech and I have been using them for about 18 months, they work 24 hours a day.
                            I upload files via http://www.hightail.com, its a free file sharing service, the typists then download the file and email you that they have received the file.
                            once the report is typed they email the word document back to me.
                            I know RND often inserts photos for inventory companies but I don’t know what the charge is. Best ask Shankar
                            Typing only is 30p per audio minute for fast turnaround, if you want 48 hour turnaround its 25p.
                            I pay their invoice via PayPal.
                            good luck

                            in reply to: accepting card payments #3088
                            bruce-thomas
                            Participant

                              I have never been asked if I accept card payments.
                              If I get a landlord or tenant that is paying for the job then I invoice them before the job is
                              done and will only do the job once I have received payment.
                              An agent I know use to accept card payment for the holding fee on properties but when a prospective tenant
                              pulled out of taking the property the tenant said to her bank that she did not authorize the payment
                              the card company refunded the money to the tenant without checking with the agent about the transaction, so the agent told them to cancel the contract and collect their machine as she had lost out on this transaction.
                              Some people use Paypal or IZettle, IZettle charge from 2.75%-1% I think the more transactions you take the lower the figure.
                              Do you add the card fee onto your invoice cost?

                              bruce-thomas
                              Participant

                                I too have thought about apps, but have always decided against them and prefer to dictate and get them typed up.
                                I am not computer savvy and also find that I often cannot read drop down box menus as the font is small, and they can be fiddly, I don’t have the
                                patience for apps etc.
                                one thing I have noticed with app inventories the files are always very large, you may want to look at adding the ability to reduce the file size like you
                                can with ordinary PDF files.
                                as for typing costs I pay 35p per audio minute using typists in India and I usually have my reports back by the following morning.
                                NZ Typists charge about 70p per minute

                                in reply to: What car? #3043
                                bruce-thomas
                                Participant

                                  Something else to consider is nearly new, a car that is less than 12 months old but with low miles and balance of new car warranty.
                                  This is the way I went last year and it was a lot cheaper than new, the Autotader website has this function, I also found it a lot cheaper
                                  to buy my car in the Home Counties instead of buying it in London where I live.
                                  As the 17 plates are on their way in , now is the time to buy.

                                Viewing 15 posts - 91 through 105 (of 121 total)