Central Office

Forum Replies Created

Viewing 15 posts - 1 through 15 (of 128 total)
  • Author
    Posts
  • in reply to: Uploading documents onto the new system #8621
    Central Office
    Keymaster

      Hi everyone again, regarding those who have already sent their documents, I am waiting for Daniel Evans to send out the invoices and/or membership certificates, because at the moment I am unable to access the new database. I have alerted Daniel to deal with them asap, as it is out of my control. Apologies, and thanks for your patience.

      in reply to: Messages via 'Find a clerk' #5410
      Central Office
      Keymaster

        Hi,

        We’ve had two tech faults in 14 months relating to this functionality. Alongside reported fault that ended as user error.

        They go into our junk mail folder visa a put in place filter.

        The proof is in the pudding; we do not reply/user them in any manner.

        Thanks

        in reply to: Tenant fees bill starts to bite? #5197
        Central Office
        Keymaster

          Hi Julia,

          We have seen and heard of many agents and landlords dropping independent inventories as a profit raiser for agents and cost cutter for squeezed landlords.

          It will swing back round. Inventories are clearly the most important document in the tenancy only second to the AST itself.

          Danny

          in reply to: 2019 TDS Guide to Inventories, check-in/outs #5128
          Central Office
          Keymaster

            Hi,

            Thanks and noted.

            I sat through the meetings and did homework for them to get to this stage with the TDS.

            Danny

            in reply to: AGM 2019 19th March 2019 #5054
            Central Office
            Keymaster

              On another note the guidance for check outs states:

              An independently compiled report can justify costs such as cleaning on the exit.

              This is a superb reason for agents and landlords to not go in house with reporting and to spend the money on a detailed AIIC report.

              Danny

              in reply to: AGM 2019 19th March 2019 #5047
              Central Office
              Keymaster

                Good Afternoon,

                We attach the notes taken from the 2019 AGM.

                As well as this the Landlord/tenant guidance just released by our government on the Tenant Fee Ban that will be useful to read through.

                This will provide a full understanding of where we are with our clients and what it is that is expected of them.

                The statement on inventories is:

                Can I charge a tenant for an inventory?

                No. A landlord or agent may choose to carry out an Inventory check but cannot charge a tenant for this service. An inventory is a written record of the condition the

                property was in at the start of the tenancy, including details of anything that was already damaged or worn. This record should be agreed by you and the tenant. Conducting an inventory check at the start of a tenancy

                is in the interest of both tenants and landlords, but the burden of proof will fall on the landlord to demonstrate that any claims for damages against a tenant’s deposit at the end

                of your tenancy are justified. It is preferable for an independent person to undertake check in and check out reports (e.g. a specialist inventory clerk).

                You can also take your own photographic evidence of the condition of the property.

                You would need to ensure that any such evidence is dated,

                and you should share a copy with your tenant.

                It is best for any photographic evidence of the property’s

                condition to be accompanied by a schedule of condition.

                Best Wishes,

                Danny

                Attachments:
                You must be logged in to view attached files.
                in reply to: AGM 2019 19th March 2019 #4998
                Central Office
                Keymaster

                  Good Morning,

                  This is the agenda for this years AGM

                  Attachments:
                  You must be logged in to view attached files.
                  Central Office
                  Keymaster

                    There is one coming from Fixflo with our logo on it that we have been assisting with.

                    It has been designed showing how useful a good report can be for landlords and rental properties.

                    Central Office
                    Keymaster

                      This file shows how an inventory report can be helpful in highlighting some of the issues that would need correcting to make the property fit for habitation

                      Attachments:
                      You must be logged in to view attached files.
                      Central Office
                      Keymaster

                        With the right knowledge and training you can report on whatever you wish.

                        I would not recommend a lot of the list but we have become safety and compliance reporters over the years from noting the presence of smoke/co detectors to the valid passed gas certs, pull cord safety and fire and furn labels etc.

                        Much of what we see whilst reporting will be on the list of hazards but we may not be currently marking it anywhere other then in the body of our reports e.g. mould, trip hazards, exposed wiring.

                        We can also note that some of our clients will wish us to be more useful by marking anything found as a potential hazard, some may not, it is up to us at the end of the day.

                        We have not heard from any of the big 6 agents to make changes or provide any new information.

                        We considered changing our own reports but some agents and landlords will not want information marked under a hazard ie a spot of damp that could be completely harmless as this could create expenditure and or tenancy issues without needing or meaning to.

                        Its a juggling act out there but one thing is for sure and that is an up to date independent inventory report carries out some of the critical checks and inspections that really assist with a compliant and safe move in.

                        A solid inventory report in today’s market place is already very helpful for the basis FFHH checks.

                        Always be aware to have a strong disclaimer in place. We are in no way operating as safety experts or officers.

                        Best Wishes,

                        Danny Zane

                        in reply to: Email re Tenant Fee Ban #4950
                        Central Office
                        Keymaster

                          Great ideas.

                          It seems to have over 100 letter opens for sending already which is fabulous news.

                          in reply to: Email re Tenant Fee Ban #4947
                          Central Office
                          Keymaster

                            Hi Stef,

                            The letter is editable to suit your purpose and wording.

                            It can be adapted to whichever points you wish to focus on.

                            Whats important for this is that as many members as possible rally together asking their MP for action in helping us getting closer to the best result which will be mandatory reporting.

                            in reply to: AGM 2019 19th March 2019 #4921
                            Central Office
                            Keymaster

                              Hi Rowley,

                              Her email address is correct.

                              Unsure what the issue your experiencing is?

                              I am sad you will be unable to attend.

                              So I will mention now on the forum;

                              Thank you very very much from all of us at the office for your help and support. You have been great and we value the time you have given.

                              Best Wishes,

                              Danny Zane

                              in reply to: 2019 Best Of The Year Awards #4827
                              Central Office
                              Keymaster

                                Good afternoon Bruce,

                                The Award categories are:
                                -Best Newcomer
                                -Best Full Member
                                -Best Executive Member
                                -Best Small Business
                                -Best Company

                                Kindest regards,

                                in reply to: Conflict of interest #4550
                                Central Office
                                Keymaster

                                  You will not be able to carry out their reports if you work with them in the agency.

                                  When a tenant picks up on this from a check in or check out they will have the right to feel you are not unbiased or impartial due to being part of the landlord letting introduction company and direct process.

                                Viewing 15 posts - 1 through 15 (of 128 total)