Lost Inventories

The responses given:

lets_support
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Hi. I had the exact same thing happen to me. There’s not much point, in my opinion, going to do an Inventory at this stage. I offered my client an inspection and check out free of charge. I think honesty is the best policy here. Not great but these things happen. Good luck

sarah_roberts
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I think you need to be very careful about not doing an inventory at all as that means that the landlord cannot make any deductions if there are any dilapidations at the end of the tenancy which would almost certainly mean a claim against your P.I and more than likely could claim against the agent as they neglected to check the report was back and sent to the tenant. What I think I would do is speak to my insurance company and explain the situation, I would then compile and inventory now which I would get the tenant to sign to say that it truly reflects the condition as of the current date and just hope that nothing drastic has happened in the past 6 months. With luck when the tenant moves out it will go smoothly. I am not sure how you would stand if the tenant decided to take any dispute to the TDS. Good luck!

eginventories
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HI Sarah, I agree with you. I have explained the situation to the agent already and my clerk was having one last look and I said I would get back to them but alas no report. I will be going into their office tomorrow to break the news and see how they would like to proceed. I’ve been doing Inventories for 11 years and it’s the first time this has happened and I hope it never will again!! Thanks for your advice

sarah_roberts
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I know I am probably stating the obvious, but if you use digital dictation it automatically (if the default is set) downloads the new dictation. Has your clerk checked in her downloads folder. I am terrible about clearing them out but sometimes I am glad I havent! Anyway all the best, I am sure it will work out fine just dont put too much empahsis on the error to the tenant and try and ensure that the tenant is present at check out so you can agree any charges, if any

eginventories
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I tried the digital dictation tactic as well but her computer crashed around that time and everything was wiped off including the report. I’ve now sorted it with the agent, we are going to attend the property to do a new report. In my opinion there’s no other option and honesty is the best policy. If the tenant renews after the next 6 months it could potentially be a 2 year tenancy and at least we’ll have a report for an 18 month period. I call it damage limitation.

imbruce
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Hi

I keep a folder for each agent on my desktop then within that folder each property has its own folder and all dictations, reports & photos are kept in it as it is easy to find everything.
Have you had an IT guy look at the computer to see if they can find it?
Speak to Simon at Transpeed, he maybe able to help u.

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