News & Blogs
A well-maintained garden is an important part of any rented property. In the UK, tenants are generally expected to look after the garden throughout their tenancy and return it in a similar condition to when they moved in, allowing for seasonal change...
Why a document can look perfectly respectable—and still be remarkably unhelpful when it matters
There are few phrases in the English language more expensive than “in good condition.”
It sounds reassuring. Professional, even. Yet, in a tenancy r...
The private rented sector has undergone significant reform in recent years. With increasing regulation, greater protection for tenants, and higher expectations placed on landlords and letting agents, one critical part of the tenancy process remains s...
There are very few people in the property industry who get to know a rental property as intimately as an inventory clerk.
Agents may know the landlord. Property managers may know the maintenance history. Tenants know what it feels like to live the...
Damp and mould in rental properties used to be treated, too often, as a relatively ordinary maintenance issue. A patch on a wall. A note on a check-out. A disagreement about windows, heating or condensation.
That world is disappearing.
Under th...
Across the UK, inventories are handled very differently.
In some areas, independent inventory clerks are considered an essential part of the lettings process. In others, inventory reports are still completed in house, delegated loosely to agents, ...
Lithium batteries power everything from smartphones to e-scooters. While they are efficient and widely used, they also present a growing safety concern particularly in rental properties.
In the UK, lithium battery fires have increased significantl...
What Is OpenClaw — And Why Should We Care?
I recently spent some time experimenting with a system called OpenClaw.
For those who haven’t come across it, OpenClaw is what’s known as an AI agent framework. It isn’t just a chatbot that answers que...
Many inventory clerks start the same way.
You build a reputation.You deliver high-quality reports.You answer the phone yourself.You handle check-ins, check-outs and mid-term inspections personally.
And then one day you realise:
You’re busy. ...
I recently heard Rory Sutherland talk about something called Dishwasher Darwinism.The idea is simple: assume everything is dishwasher-safe — and three months later, whatever survives… is.
It isn’t best practice. It isn’t policy.It’s just pressure ...
There is near-universal agreement that homes should be warmer, healthier, and cheaper to run. Few people seriously argue against improving the energy efficiency of rental properties.
The difficulty is not the direction of travel.It is the assumpti...
Data protection is something every independent inventory clerk, agent and landlord must handle—but too often, it feels wrapped in jargon, fear, and unnecessary paperwork. In our recent AIIC webinar, we were joined by Rob Cole (Senior Engagement and P...
